Privacy Policy

Last updated: June 2026

At FIT SPOT, your trust matters as much as your training. This policy explains what data we collect, how we use it, and the control you have over it.

The Short Version

  • We collect only what we need to fulfill your order and improve your shopping experience.
  • We never sell your personal information.
  • You can request access, correction, or deletion of your data at any time.

Information We Collect

When you shop with us, we collect the following:

  • Contact details — name, email address, phone number, and delivery address you provide at checkout.
  • Order history — products ordered, prices, payment method (the full card number is never stored on our servers — only your payment processor sees it).
  • Account information — if you create an account, your email and password (encrypted).
  • Usage data — pages viewed, time spent, products clicked. This helps us understand what works.
  • Device data — browser type, operating system, and approximate location (city level).
  • Cookies — small files saved by your browser to keep you logged in and remember your cart.

How We Use It

  • To process orders, arrange delivery, and handle returns.
  • To send order confirmations, shipping updates, and customer service replies.
  • To improve our website, products, and service.
  • To send marketing emails — only if you opt in (and you can unsubscribe with one click).
  • To detect and prevent fraud or abuse.

Who We Share Data With

We share data only with trusted partners we need to run the business:

  • Shopify — our e-commerce platform (stores order data securely).
  • Payment processors — Visa and InstaPay — to handle online transactions. Cash on Delivery orders are settled in cash directly with the courier.
  • Delivery partners — to bring your order to your door.
  • Analytics providers — anonymized usage data only.

We do not sell, rent, or trade your personal data with anyone for marketing purposes.

Cookies

We use cookies to keep your cart, remember your preferences, and measure site performance. You can disable cookies in your browser settings, but some site features may stop working properly.

Your Rights

You can, at any time:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Withdraw consent for non-essential data use

Just email info@fitspot-eg.com with your request.

Data Security

All data is transmitted over encrypted (HTTPS) connections. Sensitive information like payment details is handled exclusively by certified payment processors and never stored on our servers.

Children

FIT SPOT does not knowingly collect data from anyone under 18. If you believe a minor has submitted personal data, contact us and we will delete it.

Updates to This Policy

We may revise this policy from time to time. Any major changes will be flagged at the top of this page. Continued use of the site means you accept the updated policy.

Contact Us

Questions about your data?

  • Email: info@fitspot-eg.com
  • WhatsApp: +20 128 888 5689
  • Address: Cairo, Egypt